Freshworks
Freshsales CRM & Sales Automation
CRM and sales automation for leads, pipelines and customer interactions.
Product
CRM & Sales Automation (Freshsales)
VendorFreshworks
Product Details
Free
Basic CRM features for up to 3 users to manage contacts and accounts.
- Contact & Account management
- Built-in chat, email, and phone
- Mobile app access
- Basic Kanban view
Growth
Ideal for startups and SMBs needing sales sequences and visual pipelines.
- Includes Free features
- Sales sequences
- Multiple sales pipelines
- Basic workflows
Pro
Comprehensive CRM for growing sales teams with AI-driven insights and territories.
- Includes Growth features
- Deal insights and contact scoring
- Territory management
- Advanced workflows
Enterprise
Advanced customization, forecasting, and governance for mid-to-large businesses.
- Includes Pro features
- Forecasting insights
- Field-level permissions
- Audit logs & custom modules
Quick Comparison
| Feature Category | Free | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Contact Management | ||||
| Sales Sequences | — | |||
| AI Deal Insights | — | — | ||
| Forecasting & Custom Modules | — | — | — |
Key Capabilities
Lead and opportunity management
Sales automation and forecasting
Built-in communication tools
Best Fit For
CRM setup
Sales pipeline management
Lead management
Sales forecasting
Why Buy Through Technofirm
More Than Just a Reseller
Procure Freshworks software with clean billing, license guidance, and implementation support.
INR billing with GST-compliant invoices
Dedicated account manager for all queries
Expert implementation and onboarding support
Licence optimisation and renewal reminders
Multi-vendor single-window procurement
Competitive pricing through authorised channels
Get a Quote Today
Our licensing experts will prepare a tailored proposal with competitive pricing within 24 hours.